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How do I return an item?


Damages, wrong items, short delivered items.

Please check your order carefully immediately after it has been delivered. You must advise us of any damages within 14 working days following delivery. You must advise us of any wrong items and short delivered items within 14 working days of receiving your order.

To ensure a speedy response, you should notify us by telephone (Monday to Friday 9:30am – 6:00pm) on 0161 839 2223, or email

Please make sure you quote your invoice number which can be found at the top right hand corner of the invoice. The invoice will either be inside the box or sealed in a plastic documents enclosed wallet and stuck to the outside of the box or packaging.

Goods are returned to us with our consent and at your expense within 14 days of the date of delivery. Please return items in a sale-able, unworn and undamaged condition in its original packaging. We recommend that you use Royal Mail 2nd Class (Recorded is optional) and keep your proof of cost postage.

*We do not send replacement items after a return has been made. Instead, we will issue a refund.
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