Limited collects, uses, maintains and discloses information collected from users
(each, a “User”) of the https://www.fashionscarfworld.co.uk/ (“Site”) or by other
marketing material and all products and services offered by Moca Fashion Limited.
Personal identification information
We may collect personal identification information from
Users in a variety of ways, including, but not limited to, when Users visit our site,
register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out form, and in connection with other activities, services, features or resources we make
available on our Site. We may collect and process all or some of the following information:
(see section Web Browser Cookies below)
Users may, however, visit our Site anonymously. We will
collect personal identification information from Users only if they voluntarily submit such
information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about
Users whenever they interact with our Site. Non-personal identification information may
include the browser name, the type of computer and technical information about Users means
of connection to our Site, such as the operating system and the Internet service
providers’ utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience.
User’s web browser places cookies on their hard drive for record-keeping purposes and
sometimes to track information about them. User may choose to set their web browser to refuse
cookies, or to alert you when cookies are being sent. If they do so, note that some parts
of the Site may not function properly.
Web Browsers in general have default settings that allow
cookies to be stored. These settings can be enable or disabled when required. The
information we gather from cookies is encrypted and we do not store personally identifiable
information such as credit card details in any cookies we create.
List of Cookies currently deployed on our website
1St Party Cookies
.ASPXAUTH – used to determine if a user is authenticated
(only used for authenticated users)
.ASP.Net_SessionId – automatically generated by ASP.Net (the
technology used to build our website)
AuthenticationCookie-store identification of the current
user (only set for authenticated users)
3rd Party Cookies
We also allow the use of specific 3rd Party Cookies on our
website for example advertising, sales monitoring and tracking, social media . By definition
these our cookies that are set by a 3rd Party domain and not by ourselves. These cookies can
usually be blocked through your browser and security settings. 3rd Party cookies you may see
on our website:-
Google Addwords - Tracking Cookies to help us and are
advertisers see which advertisements you click on and interact with.
Google Advertising/Analytics - These cookies are used to
track data about traffic to our website and via our advertising on 3rd Party sites. Further
information on the cookies used can be found on www.google.com/policies/privacy/partners
Facebook.com, Twitter.com – Cookies may be sent from these
websites when you share our content through social media such as Facebook and
Twitter. The settings of these cookies are controlled by the third parties concerned.
Please visit the relevant third-party
website for more information about the cookies used and how
to control them. The cookies used (both 1st and 3rd Party) on our website may
change from time to time according to our operational/marketing needs.
How we use collected information
Moca Fashion Limited may collect and use Users personal
information for the following purposes:
To improve customer service (Information you provide helps us respond to your customer service requests and support needs more
To improve our Site (We may use feedback you provide to improve our products
To process payments (We may use the information Users provide about themselves when placing an order only to provide service to that order.
We do not share this information with outside parties except to the extent
necessary to provide the service).
To run a promotion, contest, survey or other Site feature (To send Users
information they agreed to receive about topics we think will be of
interest to them).
To send periodic emails (We may use the email address to send User information and updates pertaining to their order. It may also be used to
respond to their inquiries, questions, and/or other requests. If User decides
to opt-in to our mailing list, they will receive emails that may include company
news, updates, related product or service information, etc. If at any time the User
would like to unsubscribe from receiving future emails, we include detailed
unsubscribe instructions at the bottom of each email). Legal grounds for processing your personal information We rely on the following legal basis to use your personal
1. Where the information is needed to provide you with our
products, such as:
a) Processing an order for a product, including considering
whether or not to offer you the product, the price, the payment methods
available and the terms and conditions of the transaction.
b) Updating your records and to contact you about your
account (where appropriate)
b) For some of our profiling and other automated decision
making to decide whether to offer you a product and/or service, particular
payment method and the price or terms of this
c) To arrange delivery or collection of the products ordered
2. Where it is in our legitimate interests to do so, such
a) Managing your order(s) or account(s) with us such as
updating your records, contact you about your order or account.
b) To gather customer feedback on the service we have
provided to enhance the performance of our products, services and internal
c) To follow guidance and recommended best practice of
government and regulatory bodies.
d) For management and audit of our business operations.
e) To carry out monitoring and to keep records of our
communications with you and our staff for training and quality purposes.
f) For market research and analysis and developing
g) For direct marketing communications and related profiling
to help us to offer you relevant products and services.
h) We will send marketing to you by email, phone, post and
social media and digital channels.
i) Where we need to share your personal information with
people or organisations in order to run our business or comply with
any legal and/or regulatory obligations.
3. To comply with our legal obligations.
4. With your consent or explicit consent for some direct
How we protect your information
We adopt appropriate data collection, storage and processing
practices and security measures to protect against unauthorized access, alteration,
disclosure or destruction of your personal information, username, password, transaction
information and data stored on our Site. Moca Fashion website is held on a secure server
using a verified SSL (secure socket layer). By clicking on the small padlock symbol at
the top of your browser screen, next to the web address you will be taken to the sites
security certificate. We use a PCI compliant third party payment gateway (which is encrypted
using 128-bit SSL certificate) for the capturing and processing of Credit/Debit Card payments.
No card data is collected by or stored on our server.
Sharing your personal information
We do not sell, trade, or rent Users personal identification
information to others. We may share generic aggregated demographic information not
linked to any personalidentification information regarding visitors and users with
our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate
our business and the Site or administer activities on our behalf, such as sending out
newsletters or surveys.
Examples of the third parties with whom we share data with
Payment- -processing services
Delivery couriers and postal services
Email marketing services providers
Customer service management systems
Marketing companies who analyses our customer data
This list is not exhaustive and may change from time-to-time
in line with our business activity.
We only share your information with third parties for those
limited purposes who adhere to GDPR and are able to demonstrate that they have the correct
levels of security in place.
Other organisations and businesses who provide services to
us such as debt recovery agencies, back up and server hosting providers, IT software
and maintenance providers, document storage providers.
Third party websites
Users may find advertising or other content on our Site that
link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors
and other third parties. We do not control the content or links that appear on these sites and
are not responsible for the practices employed by websites linked to or from our Site.
In addition, these sites or services, including their content and links, may be
constantly changing. These sites and services may have their own privacy policies and customer
service policies. Browsing and interaction on any other website, including websites which
have a link to our Site, is subject to that website’s own terms and policies.
Moca Fashion Limited has the discretion to update this
page and email all Users heldon our records of the change. We encourage Users to
frequently check this page for any changes to stay informed about how we are helping to protect
the personal information we collect.
Your acceptance of these terms
We rely on your consent to collect and process your data.
You can withdraw this data on whole or in part at any time by contacting us as detailed
below. We are unable to provide you with our products or services
if you do not provide certain information to us. In cases where providing some personal
information is optional, we will make this clear.
Length of data storage
Unless we explain otherwise to you, we will hold your
personal information based on the following criteria:
For as long as we have reasonable business needs, such as completing orders
made by you, managing our ongoing business relationship with you
and managing our operations
For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
Retention periods in line with legal and regulatory requirements or guidance;
For a period of no longer than 6 years.
All persons have the following rights under the General Data
The right to be informed about the processing of your personal information
The right to have your personal information corrected if it is inaccurate and
to have incomplete personal information completed
The right to object to processing of your personal information
The right to restrict processing of your personal information
The right to have your personal information erased (the “right to be forgotten”)
The right to request access to your personal information and to obtain
information about how we process it
The right to move, copy or transfer your personal information
If you want to exercise any of the above rights or in the
limited circumstances where you have provided your consent to the collection, processing and
transfer of your personal data for a specific purpose (for example in relation to direct
marketing that you have indicated you would like to receive from us) you have the right to
withdraw your consent , please email or send a letter to our data point of contact as
indicated in the section “Contacting us” below.
You will not have to pay a fee to access your personal data
(or to exercise any of the other rights). However, we may charge a reasonable fee if your
request for access is clearly unfounded or excessive. Alternatively, we may refuse to
comply with the request in such circumstances.
In the interest of protecting your personal data, we may
need to request specific information from you to help us confirm your identity and
ensure your right to access theinformation (or to exercise any of your other rights).
Once we have received notification that you have withdrawn
your consent, we will no longer process your personal information (personal data) for
the purposes you originally agreed to, unless we have another legitimate basis for doing
so in law. You can stop us marketing to you via post or email by :-
By clicking the “unsubscribe” link at the footer of any marketing email we send
By contacting us and asking to “opt out” (see under “contacting us” below)
You have the right to complain to the Information
Commissioner’s Office which enforces
data protection laws:
website or the processing of your
data please contact our data protection point of contact by
or by letter to:-
Moca Fashion Limited
38F Derby Street
Cheetham Hill, Manchester
M8 8HN, UK