FAQ

FAQ

On each product page you will find Minimum order quantities. Our system will not allow you to add an item to your shopping cart if it dose not reach the minimum quantity.

To proceed to the checkout page, the total value of your basket must meet the Minimum Order Spend amount. This value is £50+VAT.

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we cannot ship your order until we receive your payment.

UK: Yes, we have to charge 20% VAT on all orders (excluding Channel Islands).
EU Countries: Please provide us with your valid VAT number. Once we have this information in our records, we can deduct the VAT cost from your invoice.
Deliveries to countries outside the European Union are not liable for VAT, therefore we will deduct this from your invoice. Please Kindly note that you will be liable to pay the Import Duty and Tax in your own country.

You will be asked to fill in your shipping details when you register an account with us. If your country is not on the list of available countries, unfortunately we cannot ship to your country at this time. Please see our Shipping & Delivery . Or email us with any enquiries..

Please email ‘info@fashionscarfworld.co.uk’ with your invoice/order number and relevant information. Our sales team will contact you within 24 hours to help resolve the problem. Please also see our returns & policy for more information.

Please login to your account to view your ‘Order Status’. Once your parcel has been shipped you will receive a confirmation email containing your tracking number.

If any of your contact/ company details have changed, please login to your account to make any changes and click ‘save’.

Please apply your coupon code at the bottom of the checkout page. You should see a new total with the applied discount, please then proceed to place your order.

If you are an existing customer, you can use the product images. Unfortunately you cannot use our model images due to copyright reasons.

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