Is there a problem with your order?
We quality check all our items before they leave our warehouse. Although if your order contains any damages or missing/incorrect items, please don’t hesitate to contact us.
How to notify us:
Please carefully check your order when you receive your delivery.
If there is a problem please contact us within 14 working days of receiving your order.
Please notify us on 0161 839 2223 or email firstname.lastname@example.org and provide the following information:
-Your order/invoice number.
- Product codes/quantities, along with any other relevant information.
Goods are returned to us with our consent and at your expense within 14 working days of the delivery.
· We will provide you with an RMA number and information for your return items.
· Please clearly label the returning parcel with your RMA number.
· All items must be returned unworn and in its original packaging.
We try to process refunds as quickly as possible; your refund will be processed within 14 working days, once we have received your returned goods.
* Please note we reserve the right to refuse to refund items that are not returned within 14 working days.
* We do not offer an exchange service by post; a refund will be issued instead.
* We are unable to accept any responsibility for return items that are lost and/or damaged in the post.